On this page: Ordering Options | Payment Options | Shipping | Core Acceptance | Warranty
Three Methods of Ordering
- EXCHANGE - WE SHIP FIRST You do not want to lay up your car while waiting for us to rebuild your parts. To order add core charges to rebuilt price listed. Phone in, fax in, or e-mail your order for same day shipping. Return your old cores with a copy of the invoice, within 90 days and we will refund the core charge.
- EXCHANGE - YOU SHIP FIRST You do not mind laying up your car. Send in your parts and we will ship you rebuilt replacement from stock. No core charges involved. Shipping - the day we receive your cores.
- REBUILD & RETURN (R&R) Send us the parts and we will rebuild them and ship back to you. Turnaround time - 5 working days for most jobs.
On this page: Ordering Options | Payment Options | Shipping | Core Acceptance | Warranty
Terms
Payments should be made before Apple
ships the order. We accept:
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On this page: Ordering Options | Payment Options | Shipping | Core Acceptance | Warranty
Shipping to Apple
When sending cores to us, send what you received from us (if sending for core refund), or what you see on pictures in these pages (exchange, R&R). Parts need not be cleaned.
To avoid delays and loses, please include necessary paperwork: invoice copy for core refund, completed purchase order form, or a brief note with your name, address, phone number, listing of what is sent, etc.
Use carrier of your choice. For smaller parts we recommend Priority Mail using Flat Rate Box. Boxes (in three different sizes) are available free at post offices. Postage between any two USA zip codes is same for whatever you can fit in the box and package arrives in 2-3 busines days. Most popular size is 8.5 by 11 by 5.5; postage for it is $9.80 (tracking and insurance are optional). With postage paid online you can schedule free pick-up. For details go to Click-N-Ship.
Send packages and mail to address listed at the bottom of this page.
Shipping from Apple
- USA Domestic:We use Post Office Priority Mail and Fedex. Fedex Ground is used if it is faster than Priority Mail or if your order does not fit safely into one of Priority Mail Flat Rate boxes. We will charge actual shipping cost plus $3 - $10 handling ($3 for all priority mail, $3 plus $0.10 per pound of package weight for Fedex). Note that large lightweight boxes are charged by "volume weight" (for example, carburetors shipping & handling is min $20)
- International: Shipping & handling charges are actual Fedex or Postal Service charges plus handling as above.
- Please let us know if you prefer other arrangements.
On this page: Ordering Options | Payment Options | Shipping | Core Acceptance | Warranty
Core Acceptance
Only rebuildable cores are accepted for core charge refund, exchange, or R&R. In the past, less than 5% of the cores were rejected. Many of the cores rejected receive partial credit depending on the condition.
Rebuildable cores:
- No physical damage such as cracks, bent or broken parts
- Mounting holes not broken or excessively worn
- Threads and splines not stripped
- Not "frozen": Internal movable parts should move
On this page: Ordering Options | Payment Options | Shipping | Core Acceptance | Warranty
One Year Limited Warranty
Our rebuilt parts have one year warranty. We will, at our discretion and up to one year after date of purchase, replace or repair our rebuilt parts that malfunction due to defects in materials or workmanship. Monetary damages are limited to amount paid for rebuilding and will not cover any labor charges or other damages , incidental or consequential with use of our product.Warranty does not cover damages caused by incorrect installation, abuse incl. use with improper fluids, mishandling, accidents or normal wear. Rebuilt shocks are supplied filled with proper fluid, rebuilt brake cylinders should be used with fluid originally approved for the application - usually DOT 3 and DOT 4, but not DOT 5 (silicone fluid).
Warranty is voided after product is used for racing or other timed event or in a commercial application.
New items carry original manufacturers warranty.
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Apple Hydraulics, 1610 Middle Road, Calverton, NY 11933
Voice: 800-882-7753, 631-369-9515, Fax: 631-369-9516
e-mail: info@applehydraulics.com
| home page: www.applehydraulics.com
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